Square Enix Social Network User Agreement
(For Users in North, Central and South America)
1. LICENSE TO USE THE SERVICE
Subject to your acceptance of this Agreement, SQUARE ENIX directly grants you a non-exclusive, non-transferable, revocable limited license to use and display the Service and related software (excluding source and object code) for your personal, non-commercial use.
2. LICENSE LIMITATIONS
The Service is a carefully controlled environment designed to provide the maximum level of enjoyment for all players. In order to preserve an enjoyable experience for all users, and to protect the intellectual property rights of SQUARE ENIX, the activities identified in this Section 2 ("License Limitations") are strictly prohibited and violate the conditions or limitations on your license to use the Service. Therefore, any use of the Service in violation of such restrictions exceeds the scope of the License granted to you and constitutes infringement of your license, and is grounds for immediate revocation of your license with or without any prior notice from SQUARE ENIX to you. Use of the Service in excess of these provisions, or use at all after your license is revoked, infringes SQUARE ENIX's or its licensor's copyrights and other intellectual property rights subsisting in and relating to the Service.
Violating these License Limitations may result in the suspension or permanent banning of your account, or such other lesser measures described in Section 3 which SQUARE ENIX may take in its sole discretion, or an action for copyright infringement or other legal claims, all of which are reserved. You agree that offering or providing banned services as described in this Section 2 and Section 3 to other players of the Service constitutes improper interference with SQUARE ENIX's contracts with such players, and SQUARE ENIX reserves the right to take formal legal action against you if you do so, without warning.
2.1 Cheating and Botting. You may not create or use any cheats, bots, automation software, hacks, mods or any other unauthorized software designed to modify the Service. In addition, you may not take advantage of Service system bugs or exploits.
2.2 Real Money Trading, Farming and Power-Leveling. You may not sell, purchase or exchange for real-world money or value any in-game currency, accounts, characters, in-game services, or in-game virtual items. You may not use the Service for the purpose of acquiring virtual items or advancement in gameplay on behalf of a third-party or for the purpose of selling any virtual assets to a third party for real-world money, specifically including "gold-farming" and/or power-leveling services.
2.3 Commercial Use. You may not exploit the Service for any commercial purpose (for example, advertising any product or service in-game, or use by the operator of a cyber café) without SQUARE ENIX's prior written consent.
2.4 Private Servers. You may not create, operate, participate in or use any unauthorized servers intended to emulate the Service.
2.5 Data Mining. You may not intercept, mine or otherwise collect information from the Service using unauthorized third party software.
2.6 Hacking and Circumvention. You may not hack, disassemble, decompile, or otherwise modify the Service or server computer code in any way, except as expressly permitted by SQUARE ENIX or applicable law.
2.7 Modifying or Creating Derivative Software. You may not modify or cause to be modified any files that are a part of the Service in any way not expressly authorized by SQUARE ENIX, and may not make any derivative works of the Service.
2.8 Commercial Spamming/Spimming. You may not use (or abuse) any chat and message services to distribute advertisements.
3. PROHIBITED ACTIVITIES
In addition to the License Limitations, there are other activities that you are forbidden from doing in connection with the Service ("Prohibited Activities"). In its discretion, SQUARE ENIX may use a variety of methods to deal with violations of this Agreement and the Prohibited Activities, including, but not limited to, any of the following:
- Issuing a warning;
- Removing or deleting ill-gotten in-Service items or currency;
- Temporarily suspending an account;
- Permanently terminating an account;
- Permanently banning your IP address, residential address, or credit card number;
- Asserting a lawsuit for breach of contract, copyright infringement, or other cause of action as may be applicable; and or
- Seeking injunctive relief in any court or jurisdiction to prevent you from continuing such activity.
In addition, SQUARE ENIX shall be entitled to terminate any account (immediately and without notice) of any person who (1) was previously suspended or terminated by SQUARE ENIX and who SQUARE ENIX believes (in its sole discretion) re-registered using different registration information in order to circumvent or bypass such suspension or termination, or (2) SQUARE ENIX believes (in its sole discretion, based upon any information available, including registration and account information) that such person is enabling or assisting anyone else to conduct any Prohibited Activities of any kind.
The Prohibited Activities are as follows:
3.2 Disruption. You may not in any way disrupt or interfere with the Service experience of other players, including the disruption of SQUARE ENIX's computers and servers.
3.3 Profanity and Offensive Language. You may not use profanity or any language that a reasonable person would find offensive obscene or otherwise improper, as determined by SQUARE ENIX in its sole discretion. The Service is for players aged 13 and older. You agree to behave accordingly.
3.4 Impersonation. You may not impersonate any person or entity or fraudulently hold yourself out as a SQUARE ENIX employee, representative, or any other SQUARE ENIX–connected person or being affiliated with any such person or entity. For your own safety, we encourage users to safeguard their privacy, remain anonymous, and never give out personal information to other users.
3.5 Naming Right. You may not use any name or other intellectual property belonging to SQUARE ENIX or any other third party in your use of the Service (for example, naming a character after a celebrity, company, product, or superhero).
3.6 Any Illegal Activities. You may not conduct any illegal activities whatsoever in connection with the Service. This includes every illegal activity not specifically highlighted above, including without limitation copyright infringement, trademark infringement, gambling, defamation, harassment, and fraud.
3.7 False Account Information. If applicable, you may not provide SQUARE ENIX with false information during the registration process.
3.8 Chargebacks. You are authorizing all fees charged under this Agreement. Therefore, you may not falsely notify your credit card or debit card provider that you did not authorize a charge. If you are using a parent's credit card, you must have their authorization to do so.
3.9 Non-Commercial Spamming/Spimming. You may not use (or abuse) the Service to harass other players.
SQUARE ENIX (and, to the extent applicable, its licensors) owns and shall retain all right, title and interest in and to the Service, and will be the sole owner of any and all data you generate through your use of the Service, including but not limited to accounts, character attributes, statistics and assets. SQUARE ENIX owns all computer code, titles, themes, objects, characters, character names, animations, processes, likenesses, musical compositions and recordings, storylines, environments, buildings, artwork, sounds, and other intellectual property contained within the Service. You receive only those limited rights to access and use the Service set forth herein.
PLEASE READ CAREFULLY: YOU DO NOT OWN YOUR GAME ACCOUNT OR CHARACTER, OR HAVE ANY PROPERTY RIGHTS TO YOUR CHARACTER OR ITS VIRTUAL ASSETS OR DATA, ALL OF WHICH YOU AGREE ARE MONETARILY WITHOUT VALUE. YOU MAY NOT SELL, RENT, OR REPRODUCE ANY CHARACTER OR ANY VIRTUAL ASSETS ASSOCIATED WITH SUCH CHARACTER OR WITH ANY ACCOUNT CONTROLLED BY YOU FOR ANY COMMERCIAL PURPOSE. IF YOU DO SO, THIS LICENSE IS IMMEDIATELY TERMINATED.
5. REDEEMABLE POINT SYSTEM
5.1 Introduction to Redeemable Points. The Service may include a redeemable point system featuring redeemable points ("Redeemable Points") that may be used to obtain certain virtual products and services offered by SQUARE ENIX. Redeemable Points may be called different names in different games, but this Agreement will apply to all Redeemable Points offered by SQUARE ENIX.
5.2 Redeemable Points are Merely Licensed Virtual Goods and Have No Monetary Value. Redeemable Points are virtual goods licensed directly to you and owned at all times by SQUARE ENIX. Redeemable Points have no monetary value, and you do not have any personal property rights in Redeemable Points. Therefore, you may not trade Redeemable Points for cash, currency or any form of property, license or rights except for the virtual products and services that SQUARE ENIX chooses to offer in its sole discretion. You may not transfer Redeemable Points to any other person or entity or receive Redeemable Points from any other person or entity for any reason.
5.3 Limits on Redeemable Points. In order to protect your security and to deter fraud, SQUARE ENIX may impose limits on the amount of Redeemable Points that you may license per transaction and per month. SQUARE ENIX may also limit the maximum amount of Redeemable Points that you may hold in your account at any one time.
5.4 Usage of Redeemable Points. You may redeem Redeemable Points for certain virtual products and/or online services offered directly to the public by SQUARE ENIX. SQUARE ENIX reserves the right to adjust the amount of Redeemable Points due for each product and online service at any time, in its sole discretion, without notice. Once redeemed, Redeemable Points will be deducted from your account balance and cannot be used again. You have no right to reverse a transaction once it is completed. However, if SQUARE ENIX determines that an incorrect price (in Redeemable Points) is identified for a product or online service, it reserves the right to reverse and/or nullify any such transaction.
5.5 No Cash Refunds. Except as required by law, you have no right to receive a cash refund for unused Redeemable Points.
5.6 Expiration of Redeemable Points and Termination of a Redeemable Point System. In the United States, Redeemable Points do not expire, but SQUARE ENIX reserves the right to alter or terminate a Redeemable Point system at any time and without notice, in its sole discretion. In other words, you may redeem Redeemable Points for as long as SQUARE ENIX chooses to make the Redeemable Point system available, which SQUARE ENIX has no obligation to do. Accordingly, we encourage you to redeem your Redeemable Points sooner rather than later. In the countries other than the United States, Redeemable Points shall expire twenty–four (24) months after they were issued.
5.7 Management of Redeemable Points. You agree that SQUARE ENIX has the absolute right to manage, modify, regulate and control any Redeemable Point system in its sole discretion. If SQUARE ENIX suspects any fraudulent, abusive or unlawful activity with respect to Redeemable Points, or any violation of this Agreement, then SQUARE ENIX may reduce or liquidate your Redeemable Points, or deactivate, suspend or terminate your access to the Service. SQUARE ENIX will not be liable to you or any third party for exercising these rights.
5.8 Redeemable Points and Virtual Goods Waiver. BY ACCEPTING THIS AGREEMENT OR USING THE SERVICE, YOU AGREE NOT TO ASSERT OR BRING ANY CLAIM OR SUIT AGAINST SQUARE ENIX, ITS AFFILIATES, ITS BACK-END SERVICE PROVIDERS, OR THEIR EMPLOYEES, ARISING OUT OF OR RELATED TO REDEEMABLE POINTS OR VIRTUAL GOODS, INCLUDING BUT NOT LIMITED TO ANY CLAIM WHICH IS BASED ON A THEORY THAT YOU "OWN" REDEEMABLE POINTS OR ANY VIRTUAL GOODS IN ANY GAME OR SERVICE OFFERED BY SQUARE ENIX OR ITS AFFILIATES, OR THAT YOU LOST THE "VALUE" OF VIRTUAL GOODS OR REDEEMABLE POINTS AS A RESULT OF DELETION OR ACCOUNT TERMINATION BY SQUARE ENIX, OR FOR ANY MODIFICATIONS IN THE AMOUNT OF REDEEMABLE POINTS REQUIRED TO ACCESS CERTAIN GOODS OR SERVICES, OR THE REMOVAL OF ACCESS TO ANY GOODS/SERVICES, OR FOR ANY MALFUNCTIONS AND/OR "BUGS" IN SQUARE ENIX'S GOODS AND SERVICES, INCLUDING A REDEEMABLE POINT SYSTEM.
6. RIGHT TO CHANGE OR TERMINATE THE SERVICE
The Service is provided by SQUARE ENIX for so long as SQUARE ENIX wishes to operate the Service in its sole discretion. The Service may be modified, suspended or restricted by SQUARE ENIX at any time without liability to you. Further, the Service may be terminated or otherwise discontinued by SQUARE ENIX with sixty (60) days prior notice without liability to you.
7. PRIVACY AND USE OF INFORMATION
8. GENERAL TERMS
8.1 Indemnification. You agree to indemnify and hold harmless SQUARE ENIX and its parent, subsidiaries, affiliates, partners, officers, employees and agents from any claim, demand, or loss (including reasonable attorney's fees and court costs) incurred due to your usage of the Service, your engagement in Prohibited Activities, and/or arising out of or related to content you submit, post, link to, transmit, or make available through the Service, your violation of this Agreement, or your violation of any rights of another User.
8.2 Disclaimer of Warranties. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENTTO THE MAXIMUM EXTENT PERMITTED BY LAW, (A) SQUARE ENIX EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS AND OTHER RIGHTS; AND (B) SQUARE ENIX IS MAKING THE SERVICE AVAILABLE "AS IS" WITHOUT ANY FURTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE SERVICE. SQUARE ENIX DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
8.3 Informal Dispute Resolution. It is SQUARE ENIX's goal to informally resolve legitimate consumer disputes without resort to formal litigation. Therefore, prior to filing any formal legal action against SQUARE ENIX, you agree to make a good faith attempt to informally resolve your grievance by sending a detailed letter with current contact information by Registered Mail or Overnight Delivery to the Square Enix, Inc. Legal Department, 999 North Sepulveda Blvd., 3rd Floor, El Segundo, CA 90245 USA. You agree to allow SQUARE ENIX thirty (30) days to contact you to attempt to resolve the dispute. If you file a formal legal action without abiding by this section and the action is unsuccessful, you agree that you will be responsible for SQUARE ENIX's costs and reasonable attorney's fees incurred as a result of the unsuccessful action.
8.4 Limited Liability/Remedy. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SQUARE ENIX AND/OR ITS AFFILIATES HAVE NO LIABILITY TO YOU WHATSOEVER, AND IN NO EVENT WILL SQUARE ENIX AND/OR ANY OF ITS PARENT, SUBSIDIARY, OR AFFILIATED COMPANIES BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES), ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, YOUR USE OF THE SERVICE OR OTHER MATERIALS PROVIDED TO YOU BY SQUARE ENIX, REGARDLESS OF THE LEGAL THEORY. UNDER NO CIRCUMSTANCES WILL SQUARE ENIX BE LIABLE TO YOU FOR MORE THAN THE AMOUNT OF MONEY YOU HAVE SPENT THROUGH THE SERVICE, WHICH SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY.
8.5 Injunctive Relief. In no event will you be entitled to obtain any injunctive relief or otherwise enjoin, restrain, or otherwise interfere with SQUARE ENIX or with the distribution, operation, development, or performance of the Service or any related products or services.
8.6 Choice of Law and Venue. This Agreement and all actions arising out of or related to your use of the Service or this Agreement shall be governed by and construed in accordance with the laws of the State of California, excluding its choice of law provisions. Any actions arising out of or related to your use of the Service or this Agreement shall be heard in the courts located within the County of Los Angeles, California. SQUARE ENIX makes no representation that the Service is appropriate or available in other locations. The information provided on the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject SQUARE ENIX to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. Further, no software from this Service may be accessed, downloaded, exported or re-exported (i) into (or to a national or resident of) People's Republic of China, Cuba, Iraq, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading any software or using the Service, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list.
8.7 User Disputes. You shall be solely responsible for resolving any and all disputes that may arise between you and other players in connection with the Service, and for paying any and all expenses incurred by you in connection with resolving such dispute. SQUARE ENIX shall not be responsible for mediating or resolving any such disputes and shall have no liability to you or to any third party for any costs, fees, expenses, damages or other losses incurred in connection with or as a result of any such disputes.
8.8 Severability. If any sentence or any provision of this Agreement is determined by any court of competent jurisdiction to be invalid or unenforceable, such sentence or provision will be interpreted to the maximum extent to which it is valid and enforceable, all as determined by such court in such action, and the remaining sentences and provisions of this Agreement will, nevertheless, continue in full force and effect without being impaired or invalidated in any way.
8.9 No Waiver. No waiver by SQUARE ENIX of any term, provision or condition of this Agreement shall be deemed to be or construed as a waiver of any other term, provision or condition of this Agreement. No SQUARE ENIX customer service representative or any other personnel of SQUARE ENIX who interacts with you is legally empowered to bind SQUARE ENIX to any amendment or waiver of the terms of this Agreement.
8.10 Assignment. SQUARE ENIX shall have the right to assign and/or delegate in its sole discretion its rights and obligations under this Agreement in whole or in part to a third party at any time without notice to players. Each player's rights are personal to such player and may not be assigned.
8.12 Changes to this Agreement. SQUARE ENIX reserves the right, at its sole discretion, to change, modify, add to, supplement or delete any of the terms and conditions of this Agreement or the way that the Service operates at any time. SQUARE ENIX will notify you of any such material changes in one of the following ways at its sole discretion: through email, website posting, pop-up screen or in-Service notice. If you do not agree to any such change or modification, you may terminate this Agreement by quitting the Service. Your continued use of the Service following any revision to this Agreement will demonstrate your full acceptance of any and all such changes.