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Customer Support Information (Updated: April 18, 2006) |
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Customer Support |
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Technical Support |
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Provided below are various resources to help with technical issues related to Square Enix products.
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Square Enix, Inc. Online games:
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Square Enix, Inc. Console games:
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For Square Enix, Inc. Console games technical support, call 310-846-0345 or e-mail: support@square-enix-usa.com. Representatives are available Monday-Friday, 9am-6pm, PST.
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FINAL FANTASY Tactics Advance, Sword of Mana and FINAL FANTASY I & II: Dawn of Souls (published by Nintendo of America):
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FINAL FANTASY VII (PC version):
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For Final Fantasy VII (PC version) online technical support please visit www.eidosinteractive.com and click "support" then select Final Fantasy VII from the drop-down menu available or call 350-547-1244. Staff members are available Monday-Friday, 9am-5pm, PST. You can also reach their support section by e-mailing your questions to techsupp@eidos.com.
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FINAL FANTASY VIII (PC version):
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For Final Fantasy VIII (PC version) online technical support please visit eatech.custhelp.com and click "technical support" then select Final Fantasy VIII from the drop-down menu available.
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Warranty Information |
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For specific warranty information and limitations, be sure to read the Limited Warranty in the game's instruction manual. For information on how to replace defective media within the 90-day warranty period, please call the number below that corresponds with your game.
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| 1. |
Radiata Stories
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| 2. |
Fullmetal Alchemist 2: Curse of the Crimson Elixir
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| 3. |
MUSASHI: Samurai Legend
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| 4. |
Fullmetal Alchemist & The Broken Angel
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| 5. |
FINAL FANTASY XI: Chains of Promathia
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| 6. |
Star Ocean: Till The End Of Time
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| 7. |
Front Mission 4
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| 8. |
Drakengard
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| 9. |
FINAL FANTASY X-2
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| 10. |
FINAL FANTASY XI for Windows
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| 11. |
UNLIMITED Saga
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| 12. |
FINAL FANTASY Origins
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| 13. |
Kingdom Hearts
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| 14. |
FINAL FANTASY X
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| 15. |
FINAL FANTASY Chronicles
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| 16. |
The Bouncer
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| 17. |
Driving Emotion Type-S
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| 18. |
FINAL FANTASY IX
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| 19. |
Parasite Eve 2
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| 20. |
Chrono Cross
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| 21. |
Threads of Fate
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| 22. |
Legend of Mana
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| 23. |
Vagrant Story
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| 24. |
Front Mission 3
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| 25. |
FINAL FANTASY VIII
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| 26. |
SaGa Frontier 2
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| 27. |
Chocobo's Dungeon 2
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| 28. |
FINAL FANTASY Anthology
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| 29. |
Chocobo Racing
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| 30. |
Ehrgeiz
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| 31. |
Brave Fencer Musashi
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| 32. |
Bushido Blade 2
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| 33. |
Xenogears
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| 34. |
Parasite Eve
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Please contact the Square Enix Customer Warranty Dept:
Square Enix, Inc.
Customer Warranty
999 Sepulveda Blvd. Third Floor
El Segundo, CA 90245
Phone: (310) 846-0345
Fax: (310) 846-0403
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| 1. |
FINAL FANTASY VII (PlayStation version)
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| 2. |
Bushido Blade
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| 3. |
FINAL FANTASY Tactics
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SaGa Frontier
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| 5. |
Einhander
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| 6. |
Tobal No.1
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Contact Sony's Consumer Support Dept. at 1-800-345-7669.
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FINAL FANTASY VII (PC version)
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Contact Sony's Consumer Support Dept. at 1-800-345-7669.
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Merchandise |
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Fans can now purchase some of the most hard to find games today. Not only can you get your hands on our great games, but you'll find some other cool merchandise exclusive to our Online Store. Be sure to click on the Online Store link above to browse through the various merchandise.
If you are looking for our older games, we also recommend that you consider searching various stores that sell used games and game related merchandise, especially stores that have the capability of importing merchandise from Japan. Some of the monthly video gaming magazine publications carry advertisements from companies who specialize in the buying and selling of new and used video games and merchandise.
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Strategy Guides |
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The Official Strategy Guides, packed with original artwork and expert advice from the pros, are the perfect complement to any game. Contact Bradygames online at www.bradygames.com or call: 1-800-282-0693 to order a strategy guide for Square Enix titles.
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Owner's Manuals |
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Additional manuals may be found by contacting Sony's Consumer Support Dept.:
Sony Computer Entertainment America
Consumer Support Department
P.O. Box 25147
San Mateo, CA 94402
Phone: 1-800-345-7669
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Most owner's manuals and game maps for Game Boy, Nintendo, Super Nintendo, PlayStation and PlayStation 2 games under the Squaresoft and Enix brands are no longer available.
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Game Release Dates |
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Please be aware that game titles and release dates are subject to change. Release dates reflect the approximate game release in the U.S. The price listed is the suggested retail price.
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Game Title
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Release Date
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Price
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Format
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FINAL FANTASY XI Vana’diel Collection 2008
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11/21/07
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$39.99 (PS2), $49.99 (360)
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PlayStation 2, Xbox 360
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FINAL FANTASY XI: WINGS OF THE GODDESS
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11/21/07
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$29.99
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PlayStation 2, Windows PC, Xbox 360
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FINAL FANTASY XII: REVENANT WINGS
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11/20/07
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$39.99
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Nintendo DS
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DRAGON QUEST MONSTERS: Joker
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11/06/07
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$39.99
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Nintendo DS
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FRONT MISSION
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10/23/07
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$34.99
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Nintendo DS
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FINAL FANTASY TACTICS: THE WAR OF THE LIONS
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10/09/07
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$39.99
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PlayStation Portable
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HEROES OF MANA
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08/14/07
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$39.99
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Nintendo DS
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FINAL FANTASY II
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07/24/07
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$29.99
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PlayStation Portable
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FINAL FANTASY
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06/26/07
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$29.99
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PlayStation Portable
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DAWN OF MANA
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05/24/07
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$49.99
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PlayStation 2
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FINAL FANTASY III
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11/15/07
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$39.99
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Nintendo DS
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FINAL FANTASY XII
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10/31/07
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$49.99
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PlayStation 2
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KINGDOM HEARTS II
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03/28/06
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$49.99
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PlayStation 2
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DRAGON QUEST VIII: Journey of the Cursed King
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11/22/05
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$49.99
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PlayStation 2
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FINAL FANTASY VII ADVENT CHILDREN
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04/25/06
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$20.99
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DVD
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ROMANCING SAGA
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10/11/05
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$39.99
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PlayStation 2
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RADIATA STORIES
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09/06/05
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$49.99
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PlayStation 2
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FULLMETAL ALCHEMIST 2: Curse of the Crimson Elixir
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07/12/05
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$39.99
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PlayStation 2
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MUSASHI: SAMURAI LEGEND
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03/15/05
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$39.99
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PlayStation 2
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FULLMETAL ALCHEMIST & the Broken Angel
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01/18/05
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$39.99
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PlayStation 2
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KINGDOM HEARTS CHAIN OF MEMORIES
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12/07/04
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$34.99
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Game Boy Advance
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FINAL FANTASY XI Chains of Promathia (expansion)
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09/21/04
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$29.99
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PlayStation 2 & Windows PC
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STAR OCEAN Till the End of Time
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08/31/04
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$49.99
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PlayStation 2
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FRONT MISSION 4
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06/15/04
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$49.99
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PlayStation 2
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FINAL FANTASY XI (w/HDD)
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03/23/04
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$99.99
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PlayStation 2
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Drakengard
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03/02/04
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$39.99
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PlayStation 2
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FINAL FANTASY Crystal Chronicles
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02/09/43
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$49.99
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NINTENDO GAMECUBE
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Sword of Mana
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12/01/03
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$29.99
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Game Boy Advance
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FINAL FANTASY X-2
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11/18/03
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$49.99
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PlayStation 2
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FINAL FANTASY XI
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10/28/03
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$49.99
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Windows PC
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FINAL FANTASY Tactics Advance
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09/08/03
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$34.99
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Game Boy Advance
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UNLIMITED Saga
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06/17/03
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$29.95
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PlayStation 2
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FINAL FANTASY Origins (I & II)
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04/08/03
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$29.95
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PlayStation
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FINAL FANTASY Origins (I & II)
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04/08/03
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$29.95
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PlayStation
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Kingdom Hearts
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09/17/02
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$19.99
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PlayStation 2
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FINAL FANTASY X
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12/26/01
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$19.99
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PlayStation 2
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FINAL FANTASY Chronicles (IV & Chrono Trigger)
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07/10/01
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$39.95
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PlayStation
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The Bouncer
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03/06/01
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$39.95
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PlayStation 2
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Driving Emotion Type-S
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01/30/01
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$29.95
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PlayStation 2
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FINAL FANTASY IX
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11/14/00
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$19.95
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PlayStation
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Parasite Eve 2
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09/12/00
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$19.95
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PlayStation
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Chrono Cross
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08/15/00
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$19.99
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PlayStation
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Threads of Fate
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07/18/00
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$29.95
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PlayStation
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Vagrant Story
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05/16/00
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$19.95
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PlayStation
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Front Mission 3
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03/21/00
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$39.95
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PlayStation
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SaGa Frontier 2
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02/15/00
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$29.95
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PlayStation
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FINAL FANTASY VIII
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01/25/00
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$39.95
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Windows PC
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FINAL FANTASY Anthology (V & VI)
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10/05/99
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$39.95
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PlayStation
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FINAL FANTASY VIII
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09/07/00
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$19.95
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PlayStation
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Chocobo Racing
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08/10/99
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$29.95
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PlayStation
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Ehrgeiz
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05/04/99
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$39.95
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PlayStation
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Brave Fencer Musashi
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11/10/98
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$19.95
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PlayStation
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Bushido Blade 2
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10/27/98
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$19.95
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PlayStation
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Xenogears
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10/20/98
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$49.95
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PlayStation
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Parasite Eve
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09/08/98
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$19.95
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PlayStation
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